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OVER 1 MILLION COPIES SOLD in 20 DIFFERENT LANGUAGES WORLDWIDELEARN THE TECHNIQUES YOU NEED TO COMMUNICATE BETTER AT WORK AND HOME'Communication is a bit like love - it's what makes the world go round, but nobody really knows how it works.'Struggle to find the words in meetings? Know what you mean but not how to say it? From Aristotle's thoughts on presenting to the Harvard Negotiation Project, internationally bestselling duo Mikael Krogerus and Roman Tschäppeler have 44 trie